What’s new at Zendesk: March 2018 – Europe

What’s new at Zendesk: March 2018 – Asia Pacific

What’s new at Zendesk: March 2018 – Americas

<5 Min.

The Future of eCommerce Customer Support Webinar Series

How Zola marries modern registries and compassionate customer service with Zendesk

13 Ways to be a customer-driven company

Knowledge management best practices

Echte Teamarbeit im Self-Service mit Team Publishing

Proactive support: The right way to engage

Moving from Platform to Best of Breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

Research links volunteering with happier employees and customers

How LimeBike rides past the competition with a world class customer experience

How Dollar Shave Club implemented AI with Zendesk

5 - 10 Min.

How to Create a Stand-out Customer Service Resume

Customer effort: Work it, so your agents and customers don’t have to

Der Omnichannel-Ansatz von Zendesk

Besserer Self-Service mit den richtigen Metriken

<5 Min.

Wie Live-Chat Unternehmen und Verbrauchern hilft

Bericht zum Multichannel-Kundenservice

Erste Schritte mit Zendesk Guide: Strategien und Best Practices

IDC: Unterstützung für Kundenerlebnis-Initiativen

4 wichtige Trends für das Weihnachtsgeschäft 2018 - Zendesk

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