Infografik

Meeting the fresh demands of omnichannel customers

Veröffentlicht 16. März 2017
Zuletzt geändert 16. März 2017

Customers want service that is both fast and human. Those two ideas might seem at odds with each other, but achieving this is possible with a omnichannel support strategy that factors in the strengths and limitations of each channel, as well as how customers prefer to use them.