Gartner’s Customer Engagement report

Webinars
<5 min.

Tips to improve your phone support with reporting and analytics from Zendesk Talk

From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

Providing a great customer experience during the holiday rush

Webinars
<5 min.

Zendesk on Zendesk: How we provide live chat support

The Future Of Customer Service Experiences

Optimizing interactions to provide the customer experience of tomorrow

Mediaocean empowers better customer support teams and content with Zendesk

How Evernote does Self-Service with Zendesk

Zendesk on Zendesk: How we provide multichannel support at scale

Turning customer feedback into actionable insights

What’s New at Zendesk: August 2017

Webinars
<5 min.

Unleash the Power of your Ecommerce Site with Live Chat

Reaping the ROI of Multichannel Support and Increased Agent Efficiency

Meet Answer Bot

Conversion Tracking in Chat

Skills-Based Routing in Zendesk Chat

Roles in Zendesk Chat

Support and Chat

Customer satisfaction surveys in Zendesk Support

Ticket Forms in Zendesk Support

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