Analyst reports <5 min. Forrester: How to build customer trust more quickly Customer Service Management <5 min. Introduction to Zendesk Apps Marketplace Analytics <5 min. Keep customers happy with data-driven CX Customer Service Management <5 min. Simplify your support operation as you scale Customer Service Management <5 min. Zendesk on Zendesk: How we expand support beyond customer service Customer Service Management <5 min. The Value of offering support inside your mobile app Analyst reports <5 min. Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns Customer experience <5 min. Fill the self-service gap Customer Service Management <5 min. Forrester: Transform the Contact Center for Customer Service Excellence Customer Service Management <5 min. Guided demo of Zendesk Chat Gartner <5 min. Gartner’s 2017 Magic Quadrant for CRM | Zendesk Customer Service Management <5 min. Agent Experience Guide Customer Service Management <5 min. Agent Life Cycle Guide Analyst reports <5 min. Gartner’s 2016 Magic Quadrant for the CRM Customer Engagement Center Customer Service Management 5 - 10 min. Customer service: turning transactions into relationships Best Practices <5 min. Schedules in Zendesk Support Customer experience <5 min. Why CX, Why Now? Customer loyalty <5 min. How to Deliver Better Customer Service This Year Customer experience <5 min. 2017 retail and ecommerce customer service trends Customer Service Management <5 min. A Zendesk cheat sheet for picking your support solution Collections <5 min. Zendesk research: analytics Collections <5 min. Zendesk research: retail and the holidays Collections <5 min. Zendesk research: customer satisfaction Collections <5 min. Zendesk research: customer self-service ◂ 5 6 7 8 9 10 11 12 13 … ▸