Customer Service Management <5 min. Groups in Zendesk Support Scale operations <5 min. Better customer experiences with omnichannel engagement Analyst papers <5 min. Forrester: Engagement Costs Continue To Rise Even With Digital How-to guides <5 min. Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks Actionable data <5 min. Forrester: Win Funding For Your Customer Service Project Customer Service Management <5 min. Creating a workflow fit for collaboration Analyst papers <5 min. Forrester: How to build customer trust more quickly Customer service software <5 min. Introduction to Zendesk Apps Marketplace Actionable data <5 min. Keep customers happy with data-driven CX Scale operations <5 min. Simplify your support operation as you scale Scale operations <5 min. Zendesk on Zendesk: How we expand support beyond customer service Customer expectations <5 min. The Value of offering support inside your mobile app Actionable data <5 min. Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns Customer experience <5 min. Fill the self-service gap Actionable data <5 min. Forrester: Transform the Contact Center for Customer Service Excellence How-to guides <5 min. Guided demo of Zendesk Chat Actionable data <5 min. Gartner’s 2017 Magic Quadrant for CRM | Zendesk Scale operations <5 min. Agent Experience Guide Scale operations <5 min. Agent Life Cycle Guide Actionable data <5 min. Gartner’s 2016 Magic Quadrant for the CRM Customer Engagement Center Customer Service Management 5 - 10 min. Customer service: turning transactions into relationships Technology <5 min. Schedules in Zendesk Support Customer experience <5 min. Why CX, Why Now? Customer loyalty <5 min. How to Deliver Better Customer Service This Year ◂ 5 6 7 8 9 10 11 12 13 … ▸