Customer Service Resources | Zendesk Library

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Scale operations

<5 min.

Help more customers in less time – Americas

<5 min.

What’s New at Zendesk: September 2018 – Americas

Customer loyalty

<5 min.

Sharing identity to foster customer loyalty

Improve customer experience

<5 min.

Improve customer experience KPIs with sales and support alignment

<5 min.

Customer service trends: faster, cheaper, and more human

Actionable data

<5 min.

Understand and act on your ticket data with Insights reporting

Customer service software

<5 min.

Debunking the myths of omnichannel customer experience

Scale operations

<5 min.

How to get started with Omnichannel Customer Engagement

<5 min.

Tapping into the powerful combination of Support and Chat, featuring MeUndies

Scale operations

<5 min.

How 360 Payments uses collaboration tools to provide seamless customer support

Scale operations

<5 min.

Optimizing your support operations as you scale with Zendesk

<5 min.

How Discord scaled to support 46m monthly active users

<5 min.

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

Scale operations

<5 min.

Expert Series: Extending the Zendesk data model with Custom Objects

Actionable data

<5 min.

(Measure up!) Benchmarks for customer support organizations – Americas

Actionable data

<5 min.

(Measure up!) Benchmarks for customer support organizations – Europe

Call center software

<5 min.

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

Knowledge management

<5 min.

How Squarespace surpasses customer expectations with 24/7 self-service support

Customer service software

<5 min.

Zendesk’s customer service guide for startups

Helpdesk software

<5 min.

How Zendesk helps IT teams with the employee experience – APAC

Helpdesk software

<5 min.

How Zendesk helps HR teams with the employee experience – APAC

Internal support

<5 min.

Slack & Zendesk: The future of internal collaboration

<5 min.

What’s New at Zendesk: June 2018 – Europe

<5 min.

What’s New at Zendesk: June 2018 – Asia Pacific

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