Service Desk Management System
It's a pride thing
We take great pride in not claiming any kind of ITIL compliance. We’re ITIL natives and couldn't dream of building a service desk management system without speaking ITIL. Products that claim they provide support to all ITIL processes are breaking one of the key principles of good product design: you can’t be good at everything. The ITIL processes may very well be a tightly connected family, but that doesn’t mean that one tool fits all family members.
Ein anderer Ansatz
Eine zeitgerechte Lösung
- IT teams manage incidents, events, problems, and service requests easily
- Solve common user problems faster with pre-defined responses called macros
- Tag issues to report, categorize, and track problems across tickets
- Keep track of phones, computers, monitors, and more by integrating with common IT asset management tools
Wir haben dazu noch eine Menge zu sagen. Weitere Infos finden Sie unten.
The benefits of service desk management system are almost unlimited. Learn more about how it can help you give your customers the best ITSM support: