Kundentreue kultivieren durch Anbieten von Optionen

How Sephora created a futuristic, omnichannel customer experience

How Brooklinen woke up the bedding industry by going direct-to-consumer

Schaffung eines optimalen Self-Service-Kundenerlebnisses

Leitfaden zum Kundenerlebnis

Gartners Magic Quadrant 2018 für das CRM Customer Engagement Center

Echte Teamarbeit im Self-Service mit Team Publishing

Rethinking phone support with Zendesk Talk

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How Harry’s built a world-class customer support team with Stella Connect and Zendesk

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Help more customers in less time – Americas

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What’s New at Zendesk: September 2018 – Americas

Kundenbindung fördern durch eine gemeinsame Identität

Customer service trends: faster, cheaper, and more human

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Understand and act on your ticket data with Insights reporting

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Debunking the myths of omnichannel customer experience

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How to get started with Omnichannel Customer Engagement

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Tapping into the powerful combination of Support and Chat, featuring MeUndies

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How 360 Payments uses collaboration tools to provide seamless customer support

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Optimizing your support operations as you scale with Zendesk

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How Discord scaled to support 46m monthly active users

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Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

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Expert Series: Extending the Zendesk data model with Custom Objects

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Benchmarks für Kundensupportorganisationen – Amerika | Zendesk

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Benchmarks für Kundensupportorganisationen – Europa

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