Zum Hauptinhalt springen

White Paper

The New Face of Customer Service

Zuletzt aktualisiert: September 21, 2021

Successful customer service is no longer about “handling” customer complaints and questions. Instead, it requires building real relationships. It means listening to customers everywhere and engaging them with personality and transparency. It means understanding customers fully as people and building a business that can sincerely connect with people.

The new face of customer service was written to help you navigate and reap the benefits of this new world of service. Learn about:

  • The changing landscape of customer relationships

  • Rewards of the customer economy

  • Fundamentals of new customer service

Ähnliche Beiträge

White Paper

2023 Gartner® Magic Quadrant™

Every year, Gartner evaluates vendors in the customer service and support space. The Gartner Magic Quadrant…

4 min read

CX Trends 2024: Unlock the power of intelligent CX

Ten trends every CX leader needs to know in the era of intelligent CX, a seismic shift that will be powered by AI, automation, and data analytics.


5 facts to help you stay cybersecurity savvy

Learn about the current state of cybersecurity and our recommended best practices for a secure Zendesk Suite experience.

7 min read

Don't let these August integrations slip away

New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.