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Guide Employee Satisfaction Survey Guide
We know that having satisfied employees leads to having satisfied customers. Positive energy can be contagious,…
How Zendesk helps HR teams with the employee experience – APAC
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
Article Bright Ideas: HR Customer Stories
The modern workplace is rapidly transforming–shaped by Millennials, it’s becoming a culture of connectivity and new…
Article Improve employee satisfaction in just a few clicks
It’s an unspoken goal of all companies: attract the best workers you can and then keep…
Article Forrester’s Vendor Landscape: ITSM SaaS Solutions
Many organizations in the infrastructure and operations (I&O) space rely on IT service management (ITSM) tools…
Article Forrester Research: Use Digital Technologies to Improve Employee Engagement
Increasing and measuring employee engagement is a priority for most companies, and yet how to achieve…
BYOD Support
Today, virtually everything that used to tie us to our desks at work now happens on…
White Paper Protect Your IT Assets
The consequences of overlooking even a single security vulnerability can be severe. If a computer on…
White Paper Simplified IT Service Management
An internal IT department is an interesting place to work. You feel buffered from the front-lines…
White Paper Five trends impacting the enterprise IT help desk
Introduction Todays enterprise IT support organizations and help desks are experiencing a dramatic shift in the…
Where are the happiest employees?
Our latest infographic takes a look at which countries have the happiest employees, and which ones…