Knowledge base software wiki
Tap into the knowledge in your organization
Your customer service team is the backbone of your organization. They know your products or services inside out. Why wouldn't you tap into that knowledge? Zendesk Guide makes it easy.
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- Create articles including media like video and photos
- Get an overview of your content with article lists that can be refined with search, filters, and article labels
- Control who views your knowledge base - require registration, set to public viewing, or allow only agents to view specific content
- Localize content in more than 40 languages so that customers are served in their native language
Don't keep your information to yourself. Employ a smart knowledge base software and see the difference it makes in your business. Sign up for your free trial of Guide today.Proaktiv werden
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Creating a knowledge base software wiki is just like building a help center for your customers. Kill two birds with one stone and learn how to do both.