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Introducing The Zendesk Sales Suite Article

Introducing The Zendesk Sales Suite

The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…

Guided demo of Zendesk Guide

Guided demo of Zendesk

There are a number of generic ways to grow a small business, such as managing your…

A guide to mobile CRM Guide

A guide to mobile CRM

Chances are, your sales team isn’t in front of their computers all day, so they can’t…

Welcome Sell apps to the Zendesk marketplace Article

Welcome Sell apps to the Zendesk marketplace

With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

Mastering sales force automation and customer service software integration Article

Mastering sales force automation and customer service software integration

Companies that are looking for integrated solutions for managing their customer’s experience often look to products…

What is customer relationship marketing vs customer relationship management? Article

What is customer relationship marketing vs customer relationship management?

The differences between customer relationship marketing and customer relationship management can be confusing. Learn the definition of each in this post!

Building a CRM? Read these 5 critical considerations first Article

Building a CRM? Read these 5 critical considerations first

A CRM is too essential to your business to risk failure. If you’re on the fence about whether to buy or build a CRM solution, consider these factors first.

Must-have CRM dashboard elements for sales teams Article

Must-have CRM dashboard elements for sales teams

The right CRM dashboard is essential in providing a visual overview of sales operations and highlighting if everything is on track or not. Dive into must-have elements for a CRM dashboard.

Uncovering the hidden costs of CRMs Article

Uncovering the hidden costs of CRMs

The upfront price might look great, but it's worth your time to figure out the true total cost of your CRM.

Introducing batch data management: a clear path to high-quality data Article

Introducing batch data management: a clear path to high-quality data

Take full control of your sales and customer data.

New improvements to the Sell App for Zendesk Support Article

New improvements to the Sell App for Zendesk Support

Today we release improvements to our Sell app for Zendesk Support, giving support agents deeper sales context when helping prospects and customers.

Introducing Sell for Startups program Article

Introducing Sell for Startups program

Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.

Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will Article

Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will

Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.

Better together: Zendesk welcomes Base Article

Better together: Zendesk welcomes Base

Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.

Chatbots and the future of real-time communication

Chatbots and the future of real-time communication

Companies are using chatbots to scale more and more. While chatbots are powerful engagement tools, they…

You get what you pay for: the dangers of a "free" CRM Article

You get what you pay for: the dangers of a "free" CRM

The best things in life are free - but not when it comes to technology. Here are just a few of the common restrictions that arise for free CRM users, what they will ultimately cost you and how to spot them upfront.

6 reasons why you should buy – not build – your next CRM Article

6 reasons why you should buy – not build – your next CRM

While constructing a customized CRM from the ground-up is certainly possible, companies that are dead-set on taking this route may be in for a little more than they bargained for.

The three most common UX mistakes CRMs make (and how to avoid them) Article

The three most common UX mistakes CRMs make (and how to avoid them)

If your CRM is not a value-add to your sales reps, they will not use it. Here’s a look at some of the most common UX mistakes CRM platforms make, and how to correct them.

Why door-to-door sales teams struggle with CRM Article

Why door-to-door sales teams struggle with CRM

There is a core set of challenges that door-to-door sales teams all face. Next-generation sales platforms can help solve them.

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