Article | 3 min read

Cue the confetti. We can’t wait to see you at Zendesk Relate 2022

While much has been on pause over the past two years, Zendesk never took a break. We’re excited for the return of our global customer experience event to share all that we’ve been working on.

By Sarah Reed, Senior Director of Strategic Events

Last updated March 7, 2023

Our flagship event is back on May 11, and we are delighted to share our sense of momentum and energy with all of you as we move into the future. At this year’s Zendesk Relate, we are centering on our customers. We invite you to learn from exceptional businesses with exceptionally practical knowledge—so that your teams might apply it to your own businesses.

In the spirit of the times, Zendesk Relate is a global virtual event. There will be one show and three broadcasts, so that you can choose the one that best suits your time zone. And, for the first time, registration is free.

Our global customer experience event only happens once a year. We hope you’ll join us for the show. Let’s dive into what you can expect this year.

What to expect

Zendesk Relate will kick off with a keynote streamed live from the iconic Museum of Modern Art in San Francisco. Our CEO, Mikkel Svane, and other Zendesk leaders will share the evolution of customer experience and reveal some exciting Zendesk product news and customer stories.

From there, you can choose your own adventure and handpick the track and sessions most helpful for you. Our sessions will cover the big topics in thought leadership and best practices of today. Find out the big bets on the future of customer experience from our Chief Technology Officer, Adrian McDermott, get up close with customer stories, and learn what’s new in our products in terms of features and functionality.

How the magic is made

We met in the studio to film many of our segments this April. It was wonderful to be back in person with our colleagues and customers. Here are a few shots of our SVP of Global Customer Advocacy Caitlin Keohane and our VP of Customer Advocacy, Zoe Koven, talking about service design and its importance when you’re considering a digital transformation or wanting to implement changes within your organization.

Zendesk Relate behind the scenes
Zendesk Relate behind the scenes

What we’re excited about

This year, it’s really special and unique to be able to bring our global audience together and rally around this shared moment. We’ll be joined by attendees from over 150 countries around the world, across a wide swath of industries and by businesses of all sizes.

We’re most excited to showcase our customers and their successes. You’ll hear from special guests from companies that include BEES, Stanley Black & Decker, Virgin Pulse, Logitech, UpStack, Groupon, and Netflix. We’re also excited to unveil the Community Choice Award Winner from the CX Startups Awards, held this April, and shine some well-deserved light on our moderators within the Zendesk Community, who contribute much to the success of many of our customers.

Start your event journey now

Register for the event using the links below, then plan your event experience. To help, download our event guide to chart your course from the keynote through the track sessions you most want to watch. There will be live Q&A, the opportunity to chat with other attendees, and fun engagements in the “reception” area. Visit our photobooth and introduce yourself to our community using #ZendeskRelate. You can enter the event an hour early to browse the Expo and learn more from our partners, such as Ada and MaestroQA. If you like, learn how to make our official event cocktail, the “So Berry Relatable.”

Zendesk Relate journey

Join us for one of three broadcasts:

P.S. We hope you’ll join us live for the event, so you can make the most of our interactive event. If you can’t make it, register anyway—all registrants will receive the on-demand links after the show.

See you there!

Zendesk Relate 2022

Join us for some relate-able customer stories, best practices, and industry hot takes—everything you need to reimagine and elevate your customer experience.

Zendesk Relate 2022

Join us for some relate-able customer stories, best practices, and industry hot takes—everything you need to reimagine and elevate your customer experience.

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