There are a number of generic ways to grow a small business, such as managing your contacts or improving your website. However, we believe that true, sustainable growth begins with relationship management.
Strong customer relationships are directly correlated with high customer engagement, which impacts how
much your customer is willing to spend, which impacts your company’s growth.
In this guide you’ll learn:
- Why relationship management is crucial to company growth?
- How to nurture existing customers
- How to develop long-term relationships with new high-value customers
- How to reach out to churned customers