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Spiceworks Alternative

Spiceworks alternative

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Embrace a Spiceworks alternative that provides everything you need to help your customers
A trendy software application may have thousands of customers, but does it offer what your organization needs? Are you looking for a Spiceworks alternative? A Spiceworks alternative solution should have the flexibility and features to make your transition smooth without losing any coverage or functionality. Zendesk Support is that ideal option.

The details

Support software is an easy to use, cloud-based solution for tracking, prioritizing, and solving customer support tickets. With features like web widgets, pre-defined ticket responses, and customer search history, Support gives customers faster support on their preferred channels at the moment they need it. Support is intuitive where everything you need lives in a single, dynamic help desk interface, so it’s easy to be productive and manage customer interactions.

Support is a help desk solution that delivers the best alternative to Spiceworks with robust features that include:

  • Flexible ticket management with automated workflow
  • Omnichannel support that includes email, web, phone, chat, social media, and SMS on any device
  • Mobile support for iPhone, iPad, and Android apps
  • Powerful real-time reporting and advanced analytics dashboard for network management
  • Open API enabling seamless integration into your business

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Zendesk Support is a smart alternative for companies looking to transition from Spiceworks. See for yourself and request your free trial today.
Additional Resources

We have more to say about this. Have a look below.

There’s plenty of alternatives when deciding what customer service software to use. Read these resources to help finalize the decision.
Getting started with Help CenterHelp Center API developer introductionUsing themes and templates to customize your Help CenterConfiguring your channels to support multiple brandsSetting up a restricted Zendesk Help CenterCreate private internal knowledge bases9 tips for better customer feedback formsHow to make your customer feedback form more visibleKnowledge bases and forums: what’s the difference?Developing content for your knowledge base

Customer experience solutionsCustomer experience analyticsIT knowledge baseBusiness portalInternal knowledge baseClient portalOpen knowledge baseUser portal

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