Harness the simplicity and flexibility of WordPress and Zendesk
WordPress websites are designed to be lean and lightweight (our kind of website), and users need an easy method to achieve full-featured customer support. The Zendesk WordPress support ticket system plugin integrates a help desk into the WordPress workflow.
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Users can respond to their readers' comments, while providing top-notch support to their current and potential clients. Your blog users won't need to register with Zendesk Support, instead, they can just plugin with their credentials from your own free blog. Safe, secure, and super easy.
Manage customer support tickets from WordPress backend and keep track of all support requests assigned to you directly in WordPress. Access all your ticket information and update as needed.
The benefits of using Zendesk for WordPress are:
- Agents are able to manage questions and problems from blog readers
- Agents have the ability to create an interactive dialogue with readers
- Users can easily respond to their readers' comments assuring top-notch customer support
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Learn more about support ticket systems.