Advanced Search
Create complex search queries on tickets, users, and organizations
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Advanced Search is an app that provides a simple visual interface for constructing complex search queries against tickets, users, and organizations (orgs). It also enables you to export the search results in a CSV format.
Features Include:
Create complex search queries easily using a form
Search tickets, users, and organizations (orgs)
View table of search results
Export all search results in one click (CSV format)
Tickets:
Can use date range to search tickets
Brand added as a search property
Custom field added as a search property
Additional ticket properties added
Autocomplete on tag search
Null user and ticket field values are now searchable under the phone, email, organization, and external ID fields (ex. 'phone:none')
Users:
Includes suspended and verified users
Organization Search:
- All user properties that are supported in the search.
For additional information and feedback, see the app documentation and submit feature requests
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Installationsanweisungen
Simply click Install to install the Advanced Search app.
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