Note: This app requires that customer lists be enabled in your Zendesk Support account.

Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign.

Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive.

With the Mailchimp Activity app, you can:

• View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received.
• View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign.
• Manage the ticket requester's Mailchimp mailing list subscriptions.

Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers.

How Mailchimp works:

More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers.

By enabling this app, You agree to the Built by Zendesk Terms of Use.