Sometimes words just aren’t enough. With the Emoji app, your agents have a way to express themselves and communicate a full range of emotions. The Emoji app is located right in the Rich Text Editor toolbar, making it more accessible with fewer clicks, right when your agents need it.

This app is available for everyone on a Team Plan or above who has enabled the Rich Text Editor.

• Send Unicode emoji that appear as native emoji to the end user
• Quickly access the emoji library from the Rich Text Editor
• Search for your favorite emoji
• Browse emojis by category
• Jump quickly between categories