Save time and build a better customer experience. Automatically merge tickets from the same requester based on matching fields.
- Create different merge rules to handle different scenarios
- Merge into either the new ticket or older ticket
- Configure matching criteria to identify duplicates
- Specify a window of time for auto merging
- Restrict merging to only tickets that meet certain conditions
- Customize merge comments
- Merge your backlog
See how it works.
Try it for free
Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.
Last updated on October 4, 2021