Facebook Reviews
Turn Facebook Page reviews into Zendesk tickets.
About this app
Do you know when customers leave reviews on your Facebook Pages?
Our app automatically creates a Zendesk ticket for every Facebook review, so you never miss feedback and can reply directly from Zendesk.Use Zendesk triggers and views to filter incoming reviews. Agents can reply to Page reviews directly from Zendesk, just like any other support channel.
Features
Never miss a Facebook Page review
Reply to Facebook reviews directly from Zendesk
Connect multiple Facebook Pages
Automatically tag tickets for each review
About OAPPS LLC
OAPPS has been a Zendesk partner since 2015, specializing in:
- Building apps for Zendesk
- Implementing Zendesk solutions
- Data migration projects for Zendesk customers
Learn more about our work at OAPPS.io.
Support
For annual payment options or if you do not have a credit card, contact us via our help center.
💬 Contact us if you need help.
🐞 Report bugs or request features in our Help Center.
Data Handling & Privacy
Transfers messages between Facebook and Zendesk; no other Zendesk data accessed.
Data stored: Facebook user identifiers, messages.
Retention: messages 30 days.
Secure backend processing; access restricted to required integration permissions.
Details zur App
Installationsanweisungen
Click Install and complete the installation process. You can use a NOCC code to skip credit card entry.
Go to Admin Center → Channel Apps → Facebook Reviews.
Open the Accounts tab.
Click Add Account to create a new integration.
Click Connect a page to connect your Facebook Page.
Follow the full guide in our Help Center.
Need Help?
Experiencing issues? Contact us - we're happy to assist!
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