Braden is a Zendesk theme with a large hero unit on all pages and a sticky header with a search bar that is visible at all times. It has a playful and bright design. Article pages show only content so that nothing distracts the attention.
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Zum Design

5,000+ companies have chosen Lotus Themes for their beautiful design, consistent performance, and ease of use. Even Zendesk hires us to improve their help centers. View case studies →

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Built-in features

braden theme for zendesk help center

  • Article formatting content. Make your content more attractive and convenient to read with Tabs, Accordions, Callouts, Tables, Lists, Videos, and other options.
  • Customizable homepage. Change the background image and mix layout elements like custom blocks, category views, and promoted articles.
  • Responsive and Retina-ready. All our themes look great and work properly on all kinds of devices.
  • Three color presets and customizable colors without code.
  • Life-time updates.

Customize the layout, colors, fonts, images without developers

How to customize braden theme

The theme is optimized for no-code customization as it has a lot of built-in settings. You can change:

  • Colors, Fonts, Logo, Favicon
  • Background image
  • Custom blocks
  • Display types for categories
  • Promoted articles
  • Social media links in the footer
  • And more settings in the Zendesk editor.

How to brand a theme →

Add more functionality with extensions

Zendesk extensions are ready-made solutions that improve the self-service experience and overcome problems of the default help center.

  • Side navigation. Display categories, sections, and articles on inner pages.
  • Table of Contents. Highlight titles of relevant sections as users scroll through articles.
  • Alerts. Inform users with simple, customizable, and responsive notifications.
  • Contacts widget. Show various options for contacting support with one click.

See All Extensions →

How other companies customize our themes

branding and customization

We can help you create a similar look with your website and add whatever changes you want with customization.

Explore the best Zendesk help center designs →

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Video of the extended out-of-the-box functionality

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