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Airtable
Connects Zendesk action flows to Airtable using personal access tokens, enabling automated management of Airtable records directly from Zendesk workflows.
Über diesen Connector
The Airtable integration allows admins to connect Zendesk's action builder to Airtable, automating various data management tasks across both platforms. It enables creation, modification, deletion, and retrieval of Airtable records within Zendesk workflows. The integration supports both individual and batch operations, includes commenting functionality, and can retrieve table schemas. By connecting these systems, organizations can improve collaboration and maintain seamless data flow between Zendesk and Airtable, with all operations attributed to the connecting user account.
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Actions
Die folgenden Aktionen sind verfügbar
Create record
Update record
Delete record
Lookup record
Search records
Lookup comments
Batch create records
Batch delete records
Add comment to record
Lookup table schema
Screenshots
Konnektordetails
Anforderungen
Zendesk plan: All Suites (Team, Growth, Professional, Enterprise, or Enterprise Plus) OR Support (Team, Professional, or Enterprise)
Personal access token (PAT) for authentication
Token must have access to specific bases
Required scopes: data.records:read, data.records:write, data.recordComments:read, data.recordComments:write, schema.bases:read
So verbinden Sie
Create Personal Access Token at https://airtable.com/create/tokens with required scopes
In Zendesk Admin Center, go to Apps and integrations > Actions > Action flows
Create or edit an action flow
Under External actions, click Airtable
Click Connect and enter your Airtable access token
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