Mobile Device Manager Plus is an enterprise mobility management solution that automates the management of mobile devices with the extensive support for mobile device management (MDM), mobile content management (MCM), mobile app management (MAM). With the Zendesk integration, the help desk technicians can perform different management tasks right from the Zendesk console.

Here's how ManageEngine Mobile Device Manager Plus secures your organization's data and devices

1. Configure important corporate policies and restrict the device functionality to prevent unauthorised data transfer.

2. Blacklist malicious apps from the organization's network to protect devices from malware and cyberattacks

3. Distribute documents and media to managed devices to ensure only corporate apps and devices have access.

4. Restrict unauthorised devices from accessing your organization's corporate Exchange accounts.

5. Keep devices up to date with all security patches using automated OS updates.

6. Protect your data at rest, in use and in transit.

Here's what you can do with the integration

1. Remotely troubleshoot issues on devices- Help desk technicians can remotely view or control mobile devices to fix issues on devices quickly.

2. Locate misplaced devices- Real-time location of devices can be tracked right from the Zendesk console.

3. Lockdown lost devices- Remotely lock lost devices to protect the data on the devices, if lost or stolen.

4. Protect data on devices- Corporate data on lost devices can be wiped or the complete device can be reset to protect the user's information.

5. Fetch asset information- All the asset information of managed devices are available on the Zendesk console to simplify device management.

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