Cobrowse.io provides feature-rich and highly configurable co-browsing technology, embedded within Zendesk. Cobrowse supports Web, Mobile, and Desktop platforms, and enables private and on-premise deployments for enterprise clients.
Cobrowse.io for Zendesk embeds powerful co-browsing tools directly within your Zendesk. See your apps running on your customer’s screen. Guide the user, or request remote control. Key features: - Support for Web, Android, iOS, MacOS, and Windows.
Complete white-label solution, all UI is customizable - Redact sensitive information so it never leaves customer’s device - All data transfer is encrypted, following industry best practices - Session video recordings and audit trail - Realtime screenshare, annotate screens, or optionally request remote control - Optionally supports full device access - Optionally self-host in your own AWS, Azure, or Google Cloud, or On-Premise.
Completely free to try out, please contact our sales team via our website One-click co-browsing access directly within Zendesk Messenger, Ticket, and Contact records. Or Admins can view the Admin Dashboard in its own tab. Want a demo? Please contact us at https://cobrowse.io/contact-us.