ReviewBot is an online review monitoring service. It will monitor Google Play, the App Store, Yelp, or iTunes and create a Zendesk ticket when you receive a new review.
Here's a list of all the features it provides:
- App review notifications to Slack, email, Trello, Twitter, and Zendesk
- Unlimited countries, languages, and integrations
- Unique web page for sharing reviews internally or externally
- Ability to filter reviews by star level
- Reply link for Android that shows you device and OS version too
- Weekly/monthly reports
- Average score for duration
- Comparison to previous period
- Sentiment grade
- Review tone
- Summary of all positive/negative reviews in 2 sentences
- Key phrases
Really easy to set up, no engineering time required! Just search and pick your app without needing access to the developer consoles. It's free to track two apps!