Help Desk Migration by Relokia

With thousands of data migrations behind, we at Help Desk Migration understand the specific business requirements of different industries. So we are here to help you with migration planning, mapping setting up, filtering, and customization to meet your specific requirements.

How our data migration solution works

Help Desk Migration offers a straightforward approach, facilitated by our Migration Wizard, which demands no coding expertise. Simply log in, configure your migration settings, run testing, and execute the Full migration when you're prepared.

Step 1: Log in

Sign up with our Migration Wizard and start your Free Demo.

Step 2: Connect your platforms

Securely connect your source and target systems like Zendesk or others to enable smooth data transfer.

Step 3: Configure your migration settings

Choose what to migrate—help desk and knowledge base records, business objects—and map fields with our intuitive data importer.

Step 4: Run a Free Demo

Test your ticket migration setup and preview how the data will appear in your new system.

Step 5: Start the Full Migration

Once everything’s set, launch your Full Data Migration—fast, accurate, and disruption-free.

We understand the importance of your data. Our data migration tool guarantees the integrity and accuracy of your transferred information, and our flexible options ensure that everything is transferred exactly as you want it.

What our data importer can transfer

Help Desk Migration migrates a wide variety of help desk data, including:

• Tickets, including tags, notes, inline images, attachments, time stamps, and CC in tickets
• Agents
• Contacts
• Organizations
• Business objects like triggers and macros
• Knowledge base records, including articles, folders, and sections
• Custom fields for tickets, contacts, and organizations
• Side conversations
• Call recordings

Features & Options offered by Help Desk Migration

• Expert guidance and services to ensure your data is migrated accurately.
• The pricing depends on the number of records needing transfer so that you can set your budget effectively.
• Custom development services to tailor solutions to specific data migration migration requirements or import alterations.
• Pre-built automation, such as adding tags, skipping attachments, or transferring content translations of help center articles.
• Intuitive data mapping allows users to match default and custom fields easily, maintaining all the relations.
• Run unlimited free demos to test different data migration settings and mappings.
• Dedicated live support is available to guide you and assist you when it is needed.
• Migrate knowledge base articles and language versions between platforms easily.
• Data security is prioritized throughout the migration and ensures compliance with global & industry security standards.
• Customize the data transfer with robust filtering based on creation date, tags, or custom fields.
• Concierge migration streamlines the import process, including planning, records mapping, and automated data transfer.

Why choose Help Desk Migration?

What industries use our services?

Help Desk Migration serves a wide range of industries where help desk software is used to manage customer support, technical assistance, and other related functions. Our ticket migration tool helps companies securely move data between platforms like Zendesk—without disruption.

We work with:

• IT & Software Development
• E-commerce & Retail
• Telecommunications
• Financial Services & Healthcare
• Education & Government
• Travel, Hospitality & Automotive
• Manufacturing & Real Estate
• Consulting & Professional Services
• Media & Entertainment

No matter your sector, our Zendesk data migration solution is built to handle your industry's unique needs.

What our customers say?

Help Desk Migration facilitates the seamless data import between different help desks, service desks, PSAs, and ITSMs, enabling businesses to move data while maintaining their support operations.

Visit for more customer use cases and success stories.

Help Desk Migration streamlines your help desk platform migration, simplifying the process for you. Begin your free trial today and enjoy seamless data transfer!