The Apple® Gifts app enables your agents to instantly send personalized, Apple® products to your consumers, with just a few clicks, and directly from their Zendesk interface. Improve your customers' satisfaction rate with the help of digital gifts!

• Shipping delays? Send them an iTunes® code to purchase a movie while waiting for their product!
• Faulty product? Offer them a shiny, brand new iPod® shuffle that will never let them down!
• ... or simply send an app or a song to thank your consumers for giving you feedback about your products.

Offering personalized gifts through your Zendesk interface will improve satisfaction and loyalty, and turn all your customers into brand ambassadors!

Here are the key benefits of the app :

• A vast gift catalog, covering all your customers’ needs and likes: from apps and songs to Apple® physical products and accessories, including iTunes® codes, you can find items within a broad price range.
• All gifts are 100% digitally delivered : this means no inventory or delivery costs - and your consumers receive their gift instantly via a customizable email.
• The app’s integration with Zendesk makes sending gifts as easy as possible: one single click on the right side of your tickets, and it’s done. It’s as easy as that.

Feel like trying it out? Simply install the Apple® Gifts app which is pre-set up with our testing environment credentials. See how easy and great it is, by delivering test gifts within test tickets. Once you're ready to go on to the next phase, just contact us and we will provide you with setup information to get you live on our app! To contact us, email zendesk.apple@ifeelgoods.com.

Apple®, the Apple logo®, iPod® and iTunes® are registered trademarks of Apple Inc. All rights reserved. Apple is not a participant in or sponsor of this promotion.