Corso

Corso helps e-commerce brands deliver a faster, more confident post-purchase support experience directly inside Zendesk.

By unifying returns, exchanges, warranties, registrations, and shipping protection into a single platform, Corso gives support teams everything they need to resolve customer issues without jumping between tools. Agents get real-time visibility into orders and claims, the ability to take action on behalf of customers, and the context needed to respond accurately and efficiently.

This Zendesk app is designed to reduce friction for both agents and customers, turning post-purchase support into a seamless extension of your brand experience.

What you can do with Corso in Zendesk

Centralized Claim Management

Create, view, and manage returns, exchanges, warranty, registration, and shipping protection claims directly within Zendesk tickets. Agents can take action during live conversations without leaving the Zendesk workspace.

Full Order & Claim Context

Instantly view customer orders, protected items, and claim history inside the ticket. Corso surfaces the context agents need to resolve issues quickly and confidently.

Support Customers Proactively

Create claims on behalf of customers, update claim statuses, and manage outcomes without requiring customers to navigate external portals.

Multi-Store Friendly

Support customers who shop across multiple Shopify storefronts with ease. Quickly search and switch between connected stores when managing orders and claims.

Real-Time Sync & Visibility

Changes made in Corso are reflected immediately in Zendesk, keeping support teams aligned and enabling consistent workflows around claim updates and resolution.

By enabling this app, you agree to the Corso Terms of Use and Privacy Policy.