incident.io

View and attach incidents to tickets to keep your organisation up to date

Preview image of app

Global technology companies use incident.io to empower teams to run incidents end-to-end. Rapidly fix and learn from incidents, so you can build more resilient products.

This integration connects to incident.io and gives your agents a view of recent incidents from within Zendesk. Zendesk tickets can be attached to incidents to help you keep track of impacted customers and collate feedback.

Once a ticket has been attached to an incident, incident.io will keep the two things in sync. Any updates to your incident will be added as internal notes to Zendesk, and any comments on the Zendesk ticket will appear right in the incident channel - helping you keep your organisation in sync when things go wrong.

To get started, head over to your incident.io integrations page, or if you're a new customer, you can read about our pricing and start a free trial here.

Details zur App

Kompatibel mit
Support
Installationen insgesamt
25+
Autor
incident-io
Version
1.0.0
Preis
Free to install
See pricing details

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