Beschreibung
Hinweise zur Einrichtung
elevio is a seemingly simple yet super advanced embeddable widget for your site that can:
- Display your entire Zendesk knowledge base embedded on every page of your site
- Allow your users to submit new tickets through the widget
- View and reply to their existing tickets
The elevio tab sits on your site proving your users with the help they need to get there job done, where and when they need it most. And without distracting them from the task at hand.
Your help articles, where they're actually needed
Bringing your help center content to a tab on your site makes it super easy for your users to get the help they need while they're still using your site.
But it gets better...
Contextual Support
Using elevio, you can create links in your content that will pop open a specific article right in the page.
No more sending your users off to a separate help site, it's all right there!
A support tool for your users
You get to use the Zendesk site to manage your support load, wouldn't it be nice if your users could manage their own support tickets in your site? That's exactly what elevio does.
Other modules
While you can be setup in just minutes with the articles and support module, we also have the following modules available to install in your widget: