Round Robin

Round Robin is a service that automatically assigns tickets to the agents in a round robin fashion.

(17)
Preview image of app

Round Robin app is a ticket assignment automation for Zendesk

Features:

  • Round robin assignment
  • Agent ticket queue limiting
  • Queue prioritization
  • Rule based ticket routing
  • Reservation and escalation
  • Manage agent's availability by work schedules
  • Manage agent's availability from Zendesk interface
  • Unassign or reassign tickets when an agent is unavailable
  • Assign all tickets from the same requester to one agent

Click here to learn How it works

Details zur App

Kompatibel mit
Support
Autor
Serge Mak
Version
4.0
Preis
Free to install
See pricing details

Was andere sagen

5.0

(17)

Wurde die App installiert?

Wir sind an Ihrem Feedback sehr interessiert! Verfassen Sie die erste Bewertung.

Ihre App in den Marketplace holen

Erfahren Sie, wie Sie Ihre App in den digitalen Handel bringen