ZigiOps

Sync 30+ apps with Zendesk Support and boost your efficiency.

Preview image of app

ZigiOps is a no-code integration platform for your business application data.

Born from the need to help you automate processes and enhance cross-team collaboration, ZigiOps seamlessly runs in your environment, while extracting and transferring data between systems in real time. Our recovery features protect you from losing valuable data in case of system downtime.

Choose your connectors from our growing list of systems, integrate many instances, and workflows. With ZigiOps you can integrate as many data points as you need to automate processes, which will substantially boost your organisational efficiency.

Great Flexibility – ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows.

Synchronization of data in real time – ZigiOps empowers data transfers in real-time to help you take actions faster.

Secure solution – Our product does not store any of your company data.

Smart data loss prevention – Our platform prevents you from data losses in case of system downtime.

Simple, no-code integrations – ZigiOps is simple and easy to use, which makes it perfect for people with no technical background.

Popular Zendesk Integrations

Zendesk - Jira

1.The helpdesk team receives a new incident in their Zendesk Support queue.

  1. ZigiOps automatically creates and updates it in Jira to guarantee a smooth application lifecycle management (ALM).

  2. ZigiOps syncs log files, traces, and all other attachments between the two systems.

  3. Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly.

Zendesk - Azure DevOps

  1. The helpdesk team receives a new incident in their Zendesk Support queue.

  2. ZigiOps automatically creates a ticket in Azure for the dev team.

  3. The communication between the helpdesk team and the devs is extremely easy. All log files, traces, and all other attachments sync automatically, too.

  4. Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly. The end customer receives a notification that you’ve resolved their issue.

Zendesk - Dynatrace

  1. Dynatrace detects a problem with your application.

  2. ZigiOps automatically creates a new incident in Zendesk Support.

  3. If there are any updates to the Dynatrace problem, ZigiOps updates the ZenDesk incident. Updates include lifecycle synchronization, regular fields, tags, and more.

Zendesk - VMware vRealize Operations (vROps)

  1. An alert is triggered in vROps.

  2. ZigiOps collects it and creates a new incident in Zendesk Support, which contains all vROps alert details.

  3. ZigiOps updates the vROps alert afterward and logs the update into the related incident in Zendesk Support. Updates include lifecycle synchronization, regular fields, custom attributes.

Schedule your demo now at https://zigiwave.com/

Details zur App

Kompatibel mit
Support
Preis
Free to install
See pricing details

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