ZigiOps is a no-code integration platform for your business application data.
Born from the need to help you automate processes and enhance cross-team collaboration, ZigiOps seamlessly runs in your environment, while extracting and transferring data between systems in real time. Our recovery features protect you from losing valuable data in case of system downtime.
Choose your connectors from our growing list of systems, integrate many instances, and workflows. With ZigiOps you can integrate as many data points as you need to automate processes, which will substantially boost your organisational efficiency.
1.The helpdesk team receives a new incident in their Zendesk Support queue.
ZigiOps automatically creates and updates it in Jira to guarantee a smooth application lifecycle management (ALM).
ZigiOps syncs log files, traces, and all other attachments between the two systems.
Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly.
The helpdesk team receives a new incident in their Zendesk Support queue.
ZigiOps automatically creates a ticket in Azure for the dev team.
The communication between the helpdesk team and the devs is extremely easy. All log files, traces, and all other attachments sync automatically, too.
Once the developer fixes the issue, ZigiOps updates the Zendesk incident instantly. The end customer receives a notification that you’ve resolved their issue.
Dynatrace detects a problem with your application.
ZigiOps automatically creates a new incident in Zendesk Support.
If there are any updates to the Dynatrace problem, ZigiOps updates the ZenDesk incident. Updates include lifecycle synchronization, regular fields, tags, and more.
An alert is triggered in vROps.
ZigiOps collects it and creates a new incident in Zendesk Support, which contains all vROps alert details.
ZigiOps updates the vROps alert afterward and logs the update into the related incident in Zendesk Support. Updates include lifecycle synchronization, regular fields, custom attributes.
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