Asana is a leading work management platform that helps teams orchestrate work, from daily tasks to cross-functional strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Headquartered in San Francisco, CA, Asana has over 107,000 paying customers and millions of free organizations across 190 countries. Global customers such as Amazon, Japan Airlines, Sky, and Under Armour rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns.
Asana's Zendesk integration helps teams escalate requests and complete the feedback loop between Zendesk and Asana. Whether your team is using Zendesk for custom support or internal requests, increase cross-functional visibility across tools with the Asana integration. Turn manual processes into automated workflows to save your teams time and reduce data duplication between Asana and Zendesk.
With the Asana integration, you can:
Create Asana tasks from within Zendesk to escalate requests
Link existing Asana tasks to a Zendesk ticket
Include attachments when creating Asana tasks
View the Asana task status and owner without leaving Zendesk
View the Zendesk ticket Title, Number, and Assignee in Asana