Zum Hauptinhalt springen

URL Builder Pro

Dynamic quick links: route agents directly to customer data, orders, or external tools

9 reviews

Installationen

137

Kompatibel mit

Support

Entwickler:in

Blue Canary Software Ltd.

Easily link external tools to your tickets

Links adjust dynamically based on the current ticket.

For example, if John Doe with user id 123 contacts you, links might be:

  • Profile (https://example.com/users/123)

  • Order History (https://example.com/users/123/order_history)

  • LinkedIn (https://www.linkedin.com/search/results/all/?keywords=John%20Doe)

Some other features for your team to customize with:

  • Tags- run analytics on clicked links

  • Color- differentiate links for your agents

  • Conditions- only have certain teams see the custom URL

  • Interface to help you build links

Documentation and additional settings can be found here!

Installationsanweisungen

Click Install, then configure the links in the app settings. See setup instructions for more details.

Was andere sagen

Bewerten Sie uns!

Teilen Sie Ihre Erfahrungen mit der Zendesk Community

.zendesk.com

Pläne und Preise

Starter

Free 14-day trial, then $2.00 per agent, per month

  • Basic workflow templates

  • Single instance support

  • Standard integrations

  • Email support

Kostenlos testen

Scale

Free 14-day trial, then $3.00 per agent, per month

  • Multi-product workflows

  • Advanced integrations

  • Team management

  • Link Builder

  • Priority support

  • Change management

Kostenlos testen

Enterprise

Free 14-day trial, then $7.00 per agent, per month

  • Custom deployment

  • Custom integrations

  • Custom SLA

  • Dedicated Account Manager

  • Custom billing

Kostenlos testen