Quick Merge

Quickly merge tickets of a user without navigating away from the ticket

(22)
Preview image of app

Quick Merge allows your agents to quickly merge any open, pending, on-hold or new tickets of the requester right from the ticket view. Adding this functionality to your workflow will save time and allow your agents to offer better support to your customers.

  1. The app will appear when the requester has more new, open or pending tickets (Admins can pick specific statuses within the settings-page)
  2. The agent can then review the content right there, without navigating away
  3. In order to merge tickets, the agent simply selects tickets from the list

Details zur App

Kompatibel mit
Support
Installationen insgesamt
100+
Autor
Cedric F. Jacob
Version
1.3
Preis
$1.95 per agent, per month

Apps lassen sich direkt in Ihrem Account installieren

Was andere sagen

4.0

(22)

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