SMS, WhatsApp, and Voice Calls for Zendesk

HelloSend empowers support and sales teams to manage customer conversations across SMS, WhatsApp, and Voice Calls — without ever leaving Zendesk.

With HelloSend, you can:

• 📤 Send & Receive SMS/WhatsApp messages directly within Zendesk tickets

• 📞 Make and receive voice calls, with logs and recordings automatically stored

• 🤖 Automate workflows & drip campaigns for timely follow-ups and reminders

• 📥 Unified Inbox – manage SMS, WhatsApp, and Calls all in one place

• 👥 Team Collaboration – assign conversations, prevent duplicate replies, and ensure accountability

🔒 Enterprise-Grade SecurityHelloSend is ISO 27001 and SOC 2 certified. All customer data is encrypted in transit and at rest, ensuring the highest level of security and compliance.

Seamlessly integrated with Zendesk, HelloSend helps teams improve response times, boost customer satisfaction, and streamline multi-channel communication.