DEMETER ICT (Zendesk Premier Partner, based in Bangkok Thailand, Singapore and Shanghai China) enables the CX transformations for the business to become a success. We use the world-class Zendesk tool to help the business retain customer happiness and improve CX efficiency. We have strong experiences in implementing Zendesk solutions with new CX design for more than 140 customers in APAC. In total, we have been deploying more than 2,500 customer service agents regionwide, in Thailand, China, Taiwan, Hong Kong, Singapore, Indonesia, Malaysia, Philippines, etc. Not only Zendesk for customer service solution, we also have solid experiences in CX Enhancement by Sunshine Conversation, Zendesk Sell (Sales CRM) implementation, Sunshine API and system Integrations, Customed App Development and Data Migration.

Our expertises in Zendesk implementation and CX Advisory are Omni-Channel Customer Service, Sales CRM and Sunshine Conversation. Application programming interface, Chatbot design and system integration with Zendesk are offered. Demeter ICT has various customer success stories in many industries, e.g. Logistics, e-Commerce, Financial & Banking, Hospitality, Media, IT Services, Real Estates, Food and Beverage, Retails, Healthcare and Telecommunication. Not only simple configuration, but we also help customers to reengineer the CX and CRM processes. Our team are able to communicate in three languages, English, Chinese Mandarin and Thai. DEMETER hence is one of the most skillful Zendesk partners in APAC.

For more information about DEMETER, visit us at www.demeterict.com or www.dmit.co.th

DEMETER ICT（Zendesk Premier Partner，总部位于泰国曼谷, 新加坡, 中国上海）让CX业务转型取得成功。我们用世界级的Zendesk工具来帮助企业保持客户满意度并提高CX效率。我们在为亚太区的140多个客户实施具有新CX设计的Zendesk解决方案方面有丰富的经验。总的来说，我们已经在泰国、大中华区、新加坡、印度尼西亚、马来西亚、缅甸、老挝等地区部署了2500多家客户服务代理。我们不仅在客户服务解决方案方面有Zendesk，而且在Sunshine Conversation的CX增强、Zendesk Sell（Sales CRM）实施、Sunshine API 、定制应用程序开发和系统集成以及数据迁移方面也有丰富的经验。

我们在Zendesk实施和CX咨询方面的专业知识是Omni-Channel客户服务、Sales CRM 和 Sunshine Conversation。提供了应用程序编程接口、聊天机器人设计以及与Zendesk的系统集成。Demeter ICT在许多行业都有各种客户成功案例，例如物流、电子商务、金融和银行、酒店、媒体、IT服务、房地产、食品和饮料、零售、医疗保健和电信。我们不仅配置简单，而且还帮助客户新重组CX和CRM流程。我们的团队能够用三种语言进行交流，即英语、普通话和泰语。因此，Demeter ICT 成为了亚太区最熟练的Zendesk合作伙伴之一。

欲了解更多关于DEMETER的信息，请访问 www.demeterict.com 或 www.dmit.co.th