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BotDojo

Update and search tickets with BotDojo AI Agents and workflows

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Kompatibel mit

Support

Entwickler:in

BotDojo Support

BotDojo is an enterprise AI platform that empowers businesses to elevate and personalize their customer interactions. By automating routine tasks and offering tailored support, BotDojo frees your team to create truly engaging customer experiences and continuously improve service delivery.

The Zendesk integration allows BotDojo AI agents to search, update, and manage support tickets efficiently. It provides real-time access to ticket histories, automates status updates, and preserves context across channels, enabling your team to focus on more complex issues.

Installationsanweisungen

In your BotDojo account,

  1. Go to the Integrations page

  2. Select the Zendesk tile

  3. Enter your Zendesk subdomain and click Connect

After connecting Zendesk, your BotDojo AI Agents and workflows will be able to update and search your Zendesk tickets.

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