Guru is an enterprise AI search and knowledge platform that delivers trusted information from your company’s scattered apps, chats, and docs–directly in your workflow.

The Guru integration for Zendesk Guide enables organizations to sync help center content from Zendesk into Guru. During setup, administrators can select which Zendesk Guide brands and locales to sync. Once connected, Guru continuously indexes the selected content, making it searchable and available for AI-powered answer generation across the organization.

This integration helps teams:• Find Zendesk Guide content quickly through Guru search• Use trusted help center articles to power AI-generated answers• Reduce context switching by accessing help center knowledge within Guru

Data & Privacy Disclosure:This integration accesses only the Zendesk Guide content explicitly selected by the customer during configuration. Synced content is used solely to provide search and answer generation functionality within the customer’s Guru workspace. Guru does not sell customer data or use it for advertising purposes.

Guru is committed to protecting customer data through strong security and privacy practices. For more information about how Guru collects, uses, and safeguards data, please review Guru’s Privacy Policy at https://www.getguru.com/privacy. Additional details about Guru’s security practices are available at https://www.getguru.com/security.