Bring secure file sharing directly into your Zendesk workflow with TransferChain.

Support teams can now share or receive files of any size or type-sensitive documents, diagnostic logs, media files, and more—without worrying about storage limits or data privacy concerns.

Every file shared via TransferChain is protected by our patent-pending security protocol, which combines:

• Client-side & end-to-end encryption

• Data fragmentation & distributed storage

• Blockchain-based authorization

With this approach, your team retains full control over file access-only intended recipients can access shared files, just secure, private file sharing within your support flow.

Key Benefits

• No file size or type limits. TransferChain supports all formats, from PDFs to gigabyte-sized logs or videos.
• 100% encrypted file sharing. Even we can’t see your data—only intended recipients have access.
• Audit-friendly activity logs. See when were files transferred in your Admin Panel.

Seamless Integration with Zendesk

Setup takes just a few minutes, and the integration works instantly inside your existing Zendesk workspace. For setup guidance, refer to the "How to Install" section.

Want a live walkthrough instead? Schedule a live Q&A session with our Customer Success team here.

About TransferChain

At TransferChain, privacy and security are not features—they are our foundation.Headquartered in Switzerland, we comply with some of the world’s strictest data protection laws. Every feature on TransferChain is security&privacy-first—by design, by default, and by jurisdiction.

Learn more about our Security & Privacy values.