GrowthDot

We’re GrowthDot, a development studio passionate about helping Zendesk users unlock the full potential of their tools. Whether it’s boosting productivity, improving workflows, or enhancing customer experiences, we’re here to make Zendesk work for you – and grow with your business.

Apps to drive productivity and engagement

Zendesk is powerful on its own, but our apps help your team go further. From smarter communication to easier compliance, our tools save time, reduce friction, and let your agents focus on what matters most: your customers.

Our toolkit includes:

• Proactive Campaigns – reach customers at the right moment with automated, personalized emails.
• Email Tracking – know exactly when emails are opened and clicked.
• GDPR Compliance – protect and manage customer data while freeing up Zendesk storage.
• Video Reply – send and request personalized video messages for faster, clearer support.
• CRM and Kanban – manage tickets and deals on drag-and-drop boards for a clear workflow.
• NPS and Survey – collect real customer feedback directly in Zendesk and take action.
• Purge My Zendesk – bulk-delete tickets, users, and organizations you no longer need.

Themes that make Zendesk Guide shine

Your Help Center should be both beautiful and easy to use. We offer ready-to-go themes you can tweak yourself, or custom designs crafted around your brand.

We can also help with:

• Theme installation
• Branding & customization
• Guide extensions for extra functionality

Custom solutions for your Zendesk Support

Sometimes off-the-shelf tools aren’t enough. We build one-of-a-kind solutions tailored to your workflow. From development to ongoing support, our team ensures your Zendesk setup actually works for your business — reliably, efficiently, and stress-free.

We don’t just build tools. We make Zendesk work better for you, your team, and your customers. And that’s GrowthDot.