Zum Hauptinhalt springen

Queuerious

Show your current call queue to agents
2 reviews

Installationen

100+

Kompatibel mit

Support

Entwickler:in

Sparkly

About this app

Banner
Watch the Queuerious app video

Give agents real-time insight of your call queue.

Overview of the total call queue

You'll be able to see these stats:

  • Total calls in queue
  • Agents available/online
  • Average wait time
  • Longest wait time

Ideal for organizations that need more insight in their real-time Zendesk Talk Queue

Give agents real-time of your call queue.

Sparkly, Amsterdam, the Netherlands.

Check out our website too

Details zur App

Installationsanweisungen

Zendesk Talk Queuerious Instructions

  1. Install the app
  2. Open the app in the top menu
  3. Enjoy making better decisions with this real-time information at hand

Overview of the total call queue

You'll be able to see these stats:

  • Total calls in queue
  • Agents available/online
  • Average wait time
  • Longest wait time

Ideal for organizations that need more insight in their real-time Zendesk Talk Queue

Give agents real-time of your call queue.

Sparkly, Amsterdam, the Netherlands.

Have any questions or ideas?

Check out our Help Center.

Bewerten Sie uns!

Teilen Sie Ihre Erfahrungen mit der Zendesk Community

.zendesk.com

Weitere Apps von Sparkly

Tables

Tables in tickets, finally.

Free

GDPR: Search & Destroy

GDPR / HIPAA / CCPA — Delete tickets, delete users. Automagically.

Multiple plans available

Macro Suite

Macros & Dynamic Content language. Create templates/scenarios in a Macro.

Multiple plans available

Proactive Bulk Tickets

Start the outbound conversation with a Proactive Ticket, Message and Campaign

Multiple plans available

Shredder

Automate bulk suspended ticket process. Manage spam with the help of rules in your Zendesk.

Multiple plans available

Ticket Analytics

Display ticket metrics to agents

Free

Exporter

Export everything, any way you want

Multiple plans available

Download All Attachments

Download a ticket's attachments in one click

Free

Voucher Code

Save time, send vouchers/coupons/discounts

Free 7-day trial

Pirate Translator

Talk like a pirate!

Free

Shortcuts

One click access to your business systems

Multiple plans available

Due Date Calendar

Tickets from a different perspective

Free 7-day trial

Skipper

Keep track of your agents' skipping behaviour

Free 7-day trial

Refunds

Collaboration between Finance and Customer Service teams

Multiple plans available

Queuerious Pro

Better insights of your call queue

Free 7-day trial