Your Custom AI Copilot for Every Ticket in Zendesk

GPT Sidebar App

Your Custom AI Copilot for Every Ticket in Zendesk

GPT Sidebar App empowers agents to work smarter, not harder. With custom AI requests and saved responses, your team can handle tickets faster and more efficiently while delivering the personalized customer experience your clients deserve.

Whether drafting an answer, reusing past ticket data, or managing more complex queries, the app delivers meaningful time savings and consistency directly inside Zendesk.

Key Features

• Custom AI Prompts for Every Need
  Create and save your prompts for common responses. Whether it’s handling product inquiries, responding to support escalations, or replying to everyday questions, generate the exact response you need, instantly.

• AI That Remembers
  One of the most powerful features is the app’s ability to remember previous responses and ticket summaries. This means your agents can pick up conversations where they left off, without re-reading the entire ticket history. Follow-ups are faster, smoother, and more consistent.

• Choose Your Data Sources
  Choose where the app pulls its data—whether it’s the ticket editor, public or private comments, or even specific parts like the first or last comment. This gives agents complete control over how the AI uses ticket data to generate the best response.

• GDPR Compliant
  We value your privacy. GPT Sidebar App is fully GDPR compliant. Your data stays secure, with no information stored or used for training AI models, ensuring that your copilot Zendesk solution adheres to the highest standards of privacy and data protection.

Why You Should Choose the GPT Sidebar App?

Your agents' skills are too valuable to waste on repetitive tasks. With GPT Sidebar App, they can handle routine work in seconds and focus on more complex issues that require human insight and empathy. This boosts productivity, improves customer experience, and makes their work more fulfilling.

GPT Sidebar App is the perfect solution for anyone looking for Zendesk Copilot to:

• Boost Agent Productivity: Handle more tickets in less time, without the need for additional resources.

• Reduce Operational Costs: Faster resolutions and automated responses will help you scale without adding extra headcount.

• Elevate Customer Experience: Swift responses, personalized interactions, and fewer errors lead to exceptional service and happier customers.

• Maximize Efficiency with AI Automation: While AI takes care of the repetitive processes, your team can deliver more value where it matters.

Transform the Way You Work

Start your 14-day free trial today and see the difference GPT Sidebar App can make—no commitments, just better, smarter customer support.

Frequently Asked Questions (FAQ)

How does the GPT Sidebar App save time for my agents?

By automating repetitive tasks, like generating standard replies or summarizing past interactions, your agents can focus on more complex issues. Custom AI prompts make it quick and easy to respond to tickets with just a click, cutting down response times.

Does the GPT Sidebar App integrate with our current Zendesk workflow?

Yes! The app has a sidebar that inserts the results of selected requests into the Zendesk Editor. This way, your agents don’t need to switch tools or change their workflow. It’s a seamless addition to your current process.

How quickly can I see results?

You can start benefiting from the GPT Sidebar App almost immediately. Once you set up custom prompts and begin automating responses, you’ll notice improved response times and more efficient ticket handling within days.