Zalo Integration

Channel integration to use Zalo OA into Zendesk Support.

Zalo Channel from Quesera

Zalo is Vietnam’s premier chatting platform, with more than 100 million users worldwide. On a daily basis, people send about 900 million messages, make 50 million minutes of calls, and deliver 45 million pictures through the app.

Zalo has introduced Zalo Pay and achieved great success while tailing by other e-payment competition.

With Zalo Channel integration, Zendesk clients can connect and interact with their customers and Zalo users directly and help you create and handle all Zalo messages into your Zendesk workflows.

Some of the features such as:

  • Seamless messages changes between Zalo & Zendesk Support tickets
  • Support multimedia on tickets & Zalo ( video, voice records, photos, contacts, files)
  • Define ticket type, priority and tags for your incoming Zalo messages/support
  • Customisable Hello Message for your customer

Details zur App

Kompatibel mit
support
Ticketing System
Autor
Quesera
Version
1.0
Preis
Free 14-day trial, then $10.00 per agent, per month

Apps lassen sich direkt in Ihrem Account installieren

Was andere sagen

Wurde die App installiert?

Wir sind an Ihrem Feedback sehr interessiert! Verfassen Sie die erste Bewertung.

Ihre App in den Marketplace holen

Erfahren Sie, wie Sie Ihre App in den digitalen Handel bringen