ShippingBo Connector by Volvox
Connect your Zendesk with ShippingBo
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Volvox
Elevate Your Support Team's Performance with the ShippingBo Connector!
Unleash the power of seamless order data retrieval from any ShippingBo marketplace. Provide your agents with lightning-fast insights for exceptional customer support.
Key Features:
- 🔍 Autosearch by Order ID: Effortlessly retrieve order details directly from a ticket field.
- 📋 Detailed Order Information: Instantly view detailed billing and shipping information related to the ticket.
- 📦 Product Tracking Access: Access comprehensive parcel tracking details with ease.
Best experience
Combine this app with our Marketplace channels, and extend the unparalleled Zendesk support experience to every one of your valued ShippingBo marketplace customers.
With Volvox, streamline Zendesk to fit your unique requirements. Merge simplicity with customization seamlessly. Dive deeper into the possibilities on our website. For any questions, don't hesitate to contact us. Elevate your support experience today!
Installationsanweisungen
Simply install the app and follow the configuration instructions:
Step 1: If you want the app to automatically lookup your data when you open a ticket, check the Automatic search checkbox and fill in the search criteria.
Step 2: Fill in the ID of the ticket field containing the order ID.
Step 3: Click on authorize with ShippingBO and login grant access from your ShippingBO user
Step 4: If you want the app to only be displayed on tickets with a given tag, enter the tag in Enable tag restrictions.
Feel free to contact us if you need any assistance.
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