Magicline Connector by Leafworks
App for providing customer, contracts and payment details for Magicline
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Connect your day-to-day studio operations to a Zendesk instance with the Magicline Connector by Leafworks
The Magicline Connector bridges the gap between your Magicline environment and Zendesk, making support for gyms around the world faster, smarter, and more efficient. Whether you're handling memberships, contract changes, or customer inquiries, this app keeps everything in sync: no switching tools, no double data entry.
🚀 Why the Magicline Connector is a Game Changer
- Instant member lookup: Auto Search by Member ID, Magicline ID and email address directly from Zendesk.
- Seamless data sync: Edit customer info in Zendesk and automatically update it in Magicline, no manual double entry.
- Integrated contract management: Cancel contracts, view subcontracts (modules), signed documents, and idle periods without leaving Zendesk.
💡 Ready to easily manage your gym members in Zendesk? Try the Magicline Connector app now!
Setting up the app requires a few additional steps, such as retrieving Studio IDs and mapping them to each Studio API key. You can find detailed instructions in our Installation Guide.
Need help with the setup? Contact us — we're happy to assist. Please note that additional setup fees may apply.
Core features
Connect up to 150 studios
- If you manage more than 150, contact us — we offer a private version of the app that supports up to 240 studios
Auto Search by Member ID, Magicline ID and email address
Search for customers by email, name, surname, Magicline ID, or Member ID
View and open the customer directly in Magicline from Zendesk
Edit customer information in Zendesk and sync changes to Magicline automatically
Cancel contracts and view related data, including signed documents and subcontracts (modules)
See idle periods per contract for full visibility
Populate Zendesk ticket fields with customer data via the “Link” button
Instantly access full member details or open their Magicline profile with a single click
App inquiries
Contact us if you have any questions, comments, or feature requests regarding this app.
About Leafworks
At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.
Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.
More from Leafworks
Contact
Mail: zendesk@leafworks.de Web: www.leafworks.de
Installationsanweisungen
To install the Magicline Connector app, follow these steps:
- Install the app from the Zendesk Marketplace.
- Configure the app by providing your Magicline tenant and API keys for each studio you want to connect from Magicline interface.
- Set up custom fields in Zendesk (ticket or user level) to link customer data with Magicline.
- Test the integration by searching for a customer and verifying that their details are displayed correctly.
- Start using the app to manage your gym members directly from Zendesk!
For detailed instructions, refer to our Installation Guide.
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