Give your agents the power to deal with Stripe queries from inside Zendesk. No need to log into a separate application.
Quickly get the Stripe data you need
- Display the customer information captured by Stripe, including all contact, address, tax, and custom fields
- Search a list of all charges made to the customer
- Return a list of refunds that the customer has received
- List all disputes that exist for the customer
- Show invoices for the customer and drill down to get details from the invoice lines
- Get a list of all subscriptions that the customer has and drill down to the subscription items
Take action to provide faster resolutions
- Update the customer record in Stripe with updated contact, address, tax, and custom fields
- Process refunds for a charge either partially or in full
- Cancel subscriptions with the option to charge immediately for the entire billing period or a partial amount based on the time remaining
Customize the solution to work for your business
- Only show the lists, tabs, and fields that you need
- Select to view from all the fields that are available in Stripe
- Add additional fields to your actions to capture the data you need
- Set fields to be required to ensure data quality
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