84% of CS professionals say a 'unified view' of customer information is key to providing a great customer experience. The more information we have about our user base, the better we are able to support them. Offer your support team an easy way to check for package arrivals, returns, Guide activity and more.
Connect your API to the Zendesk Events API and feed whatever is relevant to your support team.
Ability to search through the events to quickly provide a resolution to the requestor.
Sort your events by name or by date.
Make it your own!
Suggest your custom icons for your event types and we will happily update the front end with them. We can also integrate your API calls to the app and truly make it your own.
Made by Dominic the CX guy
The app has been developed by dominiccx.com I am your go to guy for anything CX around Zendesk. I don’t work alone, I have an amazing team I work with and I’d be happy to scope out whatever you might be looking for. Book a call with me https://calendly.com/dominiccx/letsmeet/