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Rephraser AI

Enhance agent communication with AI-driven rephrasing.

3 reviews

Installationen

11

Kompatibel mit

Support

Entwickler:in

Infigos LLC

Rephraser AI is an advanced communication tool designed to transform how your support team interacts with customers. By ensuring messages are polished, professional, and aligned with your brand’s identity—all while preserving embedded visuals—it has become a game-changer for support teams aiming to deliver exceptional customer experiences.

Key Features:

1. Boost Productivity and Communication Quality:

Agents can focus on their core tasks without worrying about perfecting their messages. Rephraser AI takes raw thoughts and turns them into professional, easy-to-understand responses, saving time and effort while maintaining consistent communication standards.

2. Perfect your tone

Ensure every response is courteous, professional, and tailored to your brand’s voice. This feature enhances customer satisfaction and reinforces trust in your company.

3. Effortless Grammar and Style Refinement:

Automatically correct grammar, spelling, and punctuation errors to deliver clear, error-free messages that reflect professionalism and attention to detail.

4. Preserve Embedded Visual Content:

Unlike other tools, Rephraser AI rephrases text while keeping all embedded images and visuals intact. Say goodbye to disrupted content—Rephraser ensures your text and visuals work seamlessly together.

5. Multi-language support:

Rephraser AI offers multi-language support, including English, French, German, Spanish, Portuguese, and Italian, enabling global teams to deliver exceptional communication across languages effortlessly.

6. Track Usage with Automatic Ticket Tagging:

Every time an agent uses Rephraser AI to refine a response, the ticket is automatically tagged with “rephraser_ai” in Zendesk. This allows admins to track usage, monitor engagement, and measure the impact of the tool on customer interactions.

What Makes Rephraser AI Stand Out?

Rephraser AI has been praised by users for significantly boosting agent productivity and improving communication quality. One reviewer noted, “I don’t need to bother about perfectly crafting my message—I can simply dump my thoughts, and Rephraser takes care of turning them into professional language that communicates my ideas effectively and clearly to clients.” The tool is intuitive to use, saves time, and ensures every customer interaction is polished and professional.

Why Choose Rephraser AI?

Rephraser AI is purpose-built to save your team time, streamline communication, and enhance the quality of customer interactions. Its seamless integration into Zendesk means agents can refine their messages effortlessly without disrupting workflows, resulting in top-notch customer support.

Transform Your Customer Support

Empower your team with Rephraser AI and elevate your customer interactions to new heights. Craft clear, professional, and error-free responses while preserving the integrity of embedded visual content. With support for all Tier-1 languages and automated ticket tagging for tracking AI-assisted edits, Rephraser AI enables you to serve a global audience while maintaining consistent, high-quality communication.

For more details and to get started, visit Rephraser AI.

Installationsanweisungen

Install the app

  1. Click 'Install' to start the process.

  2. You’ll be redirected to your Zendesk admin area (ensure you have admin rights to proceed).

  3. During installation, you’ll be prompted to provide payment details. Please note that Rephraser AI comes with a 7-day free trial, and you can avoid charges by canceling before the trial ends.

  4. The app is named ‘Rephraser AI’ by default, but you can rename it if needed.

  5. Choose whether to apply role or group restrictions based on your requirements.

  6. Click ‘Install’ again to complete the setup.

Access the app

  1. Go to your Agent Workspace by clicking the four-square icon in the top-right corner and selecting Support.

  2. Open a ticket, write your comment in the Editor, and click the Rephraser AI icon located at the bottom to refine your message.

If you have any questions or suggestions, feel free to reach out to us at support@mycxapps.com

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