Plentymarkets app automatically checks and links Plentymarkets users and their order history directly to Zendesk tickets. For each new ticket a search by user's email is automatically done, but in cases no data has been found, agents can connect Plentymarket users manually with the following fields:
External order ID
Within the app, your agents will also be able to quickly check the status of customer orders and see an array of information like:
Number of packages
Order status (Pending, Canceled etc.)
There are currently no reviews. Be the first to share your experience.